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Get help with Lovepoints

Welcome to Lovepoints support. Find answers to common questions below, or contact us directly if you need additional assistance.

Frequently Asked Questions

How does Lovepoints work?

Lovepoints turns relationship effort into a shared game. You and your partner create tasks for each other across categories like Home, Romance, Talk, Intimacy, and Self-care. Completing tasks earns Love Points (LP), which you can spend on rewards or save toward shared goals. As you earn LP, your couple level grows through 6 tiers.

What are Love Points (LP)?

Love Points are the in-app currency earned by completing tasks. Each task is worth 1-10 LP. When you earn LP, it auto-splits: 80% goes to your personal balance and 20% to the Couple Bank (this ratio is configurable). Personal LP is for individual rewards, while the Couple Bank funds shared goals.

How do I connect with my partner?

After creating your account, you can create a couple and invite your partner using an invite link or code. Once both partners join, you'll share tasks, LP, rewards, and goals together.

Is Lovepoints free?

Lovepoints offers a generous free tier with up to 5 active tasks, 3 active rewards, and access to levels 1-5. Lovepoints Plus ($4.99/month) unlocks unlimited tasks and rewards, custom items, intimate journeys, level 6, and bonus LP. One subscription covers both partners.

What does Lovepoints Plus include?

Lovepoints Plus removes all limits and adds premium features:

  • Unlimited active tasks and rewards
  • Unlimited custom items
  • Access to all 150+ reward presets
  • Intimate journeys
  • Level 6 ("Star Union") access
  • +20% LP bonus on all tasks
  • 2x LP on your birthday

How do shared goals work?

Either partner can propose a shared goal. Once the other approves, you both contribute LP from the Couple Bank toward the goal. Goals come in three sizes: Small (500-1,500 LP), Medium (2,000-5,000 LP), and Large (5,000+ LP). The app shows a smart forecast of how many weeks until you reach each goal.

Can I use Lovepoints on both iOS and Android?

Yes! Lovepoints is available on both iOS and Android. Your account syncs across devices, so you and your partner can use different platforms seamlessly.

What happens if we break up?

If you and your partner decide to separate, shared couple data can be deleted with mutual consent through the app settings. Each partner can also independently delete their own account and personal data at any time.

How do I report a bug or request a feature?

We'd love to hear from you! Please email us at derushev.aleksei@gmail.com with details about the bug or your feature request.

Still Need Help?

Contact Support

Can't find the answer you're looking for? We're here to help.

derushev.aleksei@gmail.com

We typically respond within 24-48 hours.

Additional Resources

Privacy Policy

Learn about how we handle data and protect your privacy. Read our Privacy Policy.

App Features

Discover all the features Lovepoints has to offer. View Features.

Lovepoints

Gamify your relationship — tasks, rewards, and shared goals.

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