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Privacy Policy

Last Updated: April 2026

This Privacy Policy describes how Lovepoints ("we", "our", or "us") collects, uses, and shares information about you when you use our mobile application and related services (collectively, the "Service").

1. Information We Collect

1.1 Account Information

When you create an account, we collect your email address, display name, and profile photo (optional). You may also sign in through third-party providers (Google, Yandex ID, Sber ID), in which case we receive basic profile information from those services.

1.2 Couple Data

When you use the Service, we store data related to your couple's activity, including:

  • Tasks you create and complete
  • Love Points (LP) balances and transaction history
  • Rewards, coupons, and shared goals
  • Journey progress
  • Question of the Day responses
  • Couple name and anniversary date (optional)

1.3 Usage Analytics

We collect anonymized usage data to improve the app experience. This includes app interactions, feature usage patterns, and performance metrics. We use PostHog for product analytics and Sentry for error tracking and crash reporting.

2. How We Use Your Information

We use the information we collect to:

  • Provide and maintain the Service
  • Connect you with your partner and sync couple data
  • Calculate Love Points, levels, and progress
  • Send notifications about tasks, rewards, and daily questions
  • Analyze usage patterns to improve the app
  • Diagnose technical issues and fix bugs

3. Third-Party Services

We use the following third-party services to operate the app:

  • Supabase — Authentication, database, and file storage
  • PostHog — Product analytics (anonymized usage data)
  • Sentry — Error tracking and crash reporting
  • Yandex Pay — Payment processing for premium subscriptions

Each third-party service has its own privacy policy governing how it handles data. We encourage you to review their policies.

4. Data Storage and Security

Your data is stored securely in Supabase (PostgreSQL) with encryption at rest and in transit. We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

5. Couple Data and Breakups

Lovepoints stores shared couple data (tasks, rewards, goals, LP history) that belongs to both partners. If a couple decides to separate, shared data can be deleted with mutual consent through the app's settings. Each partner retains the right to delete their own account and personal data independently.

6. Data Retention

We retain your data for as long as your account is active. You can request account deletion at any time through the app settings or by contacting us. Upon deletion, your personal data will be removed within 30 days. Anonymized analytics data may be retained longer.

7. Your Rights

7.1 Access and Portability

You have the right to access and receive a copy of your personal data. Contact us to request a data export.

7.2 Correction and Deletion

You can update your profile information directly in the app. You can request deletion of your account and all associated data at any time.

7.3 Opt-Out

You can disable push notifications in your device settings. Analytics collection can be limited through your device's privacy settings.

8. Children's Privacy

Lovepoints is intended for users aged 18 and older. We do not knowingly collect personal information from children under 18. If we learn that we have collected data from a child under 18, we will delete it promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • Email: derushev.aleksei@gmail.com
  • Support: Lovepoints Support

11. European Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA), you have certain rights under the General Data Protection Regulation (GDPR), including the right to access, rectify, erase, restrict processing, and port your data. To exercise these rights, please contact us at derushev.aleksei@gmail.com.

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