Get help with Exchange Rate Tracker
Welcome to Exchange Rate Tracker support. Find answers to common questions below, or contact us directly if you need additional assistance.
Simply download and open Exchange Rate Tracker. The app will immediately display live exchange rates for RUB→USDT, USDT→EUR, and RUB→EUR. No account or sign-up required. Swipe between tabs to view different currency pairs.
No! Exchange Rate Tracker works without any account creation or sign-up. Just download the app and start viewing exchange rates immediately.
Yes, Exchange Rate Tracker is completely free to download and use. There are no in-app purchases, subscriptions, or hidden fees.
The app currently tracks three currency pairs:
Exchange rates are fetched in real-time from trusted cryptocurrency exchanges. Pull down on any screen to refresh and get the latest rates. The app also automatically refreshes rates when you return to it from the background.
The RUB→EUR screen shows two rates:
Comparing these rates can help you find the best conversion path for your needs.
Exchange rate data is fetched from reliable cryptocurrency exchanges and data providers. The app displays the exchange name and source for each rate, ensuring transparency about where the data comes from.
No, Exchange Rate Tracker requires an internet connection to fetch real-time exchange rates. Without connectivity, the app cannot display current rates.
Pull down on any screen to refresh and get the latest exchange rates. The app uses the standard pull-to-refresh gesture found in most mobile apps.
Exchange Rate Tracker is currently available for iOS devices. The app is built with React Native, which allows for potential Android support in the future.
Exchange rates can vary between different exchanges and data providers. The rates shown in our app are fetched from specific cryptocurrency exchanges and may differ from rates offered by banks, other exchanges, or currency converters. Always verify rates before making any financial transactions.
The rates displayed in Exchange Rate Tracker are for informational purposes only. They should be used as a reference, not as the sole basis for financial transactions. Always verify current rates with your exchange or financial institution before making any trades or conversions.
If rates aren't loading, try these steps:
If the problem persists, please contact us at derushev.aleksei@gmail.com.
Yes. Exchange Rate Tracker does not collect or store any personal information. The app simply fetches exchange rate data and displays it to you. No account, no personal data, no tracking. See our Privacy Policy for more details.
We'd love to hear from you! Please email us at derushev.aleksei@gmail.com with details about the bug or your feature request. We review all feedback and use it to improve the app.
Currently, the app supports RUB, USDT, and EUR. If you'd like to see additional currency pairs, please let us know by emailing derushev.aleksei@gmail.com. We're always considering new features based on user feedback.
Can't find the answer you're looking for? We're here to help.
We typically respond within 24-48 hours.
Learn about how we handle data and protect your privacy. Read our Privacy Policy.
Review the terms and conditions for using Exchange Rate Tracker. Read our Terms of Service.
Discover all the features Exchange Rate Tracker has to offer. View Features.
